SUCCEED GROUP LIMITED (Company Number: 09941558) ("us", "we", or "our"), trading as "luketobin.com" and "Luke Tobin", operates luketobin.com (the "Service").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Service.
Personal Information We Collect
Information You Provide to Us
When using our Service, you may provide us with:
- Name and contact details
- Email address
- Billing information and payment details
- Company information
- Profile information
- Course progress and completion data
- Communications and feedback you provide
- Marketing preferences
Information Automatically Collected
When you access our Service, we automatically collect:
- Log Data (IP address, browser type, pages visited)
- Device information
- Location information
- Usage data and analytics
- Cookie data and tracking information
Information from Third Parties
We may receive information about you from:
- Payment processors
- Analytics providers
- Advertising partners
- Social media platforms
- Public databases
How We Use Your Information
We use the information we collect to:
- Provide and maintain our Service
- Process your payments and subscriptions
- Send administrative information
- Respond to your comments and questions
- Send marketing communications
- Analyse and improve our Service
- Protect against fraud and abuse
- Comply with legal obligations
Legal Basis for Processing (EEA and UK Users)
Under GDPR, we process your personal data on the following legal grounds:
- Contract performance
- Legal obligations
- Legitimate interests
- Your consent
Data Retention
We retain your personal data for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Privacy Rights
EEA and UK Residents
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with supervisory authorities
California Residents
Under CCPA/CPRA, you have the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed
- Opt-out of personal information sales
- Request deletion of personal information
- Access your personal information
- Non-discrimination for exercising rights
How to Exercise Your Rights
To exercise any of these rights:
- Email: hello@luketobin.com
- Use our website contact form
- Response time: Within 30 days
- Identity verification may be required
- No fee charged except for excessive requests
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your preferences
- Analyse site usage
- Personalise content
- Support security features
- Enable certain site functionalities
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.
Third-Party Service Providers
We may share your information with:
- Payment processors
- Email service providers
- Analytics services
- Hosting providers
- Customer support services
- Marketing platforms
These providers are contractually bound to protect your data and can only use it for specified purposes.
International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards through:
- Standard Contractual Clauses
- UK International Data Transfer Agreements
- Other approved transfer mechanisms
Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Encryption
- Access controls
- Regular security assessments
- Staff training
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure.
Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect data from children. If we learn we have collected children's personal data, we will delete it.
Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
Marketing Communications
You can opt out of marketing communications by:
- Using unsubscribe links in emails
- Updating your preferences
- Contacting us directly
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes are effective immediately upon posting. We will notify you of material changes through the Service or by email.
Contact Us
For privacy-related questions or concerns:
- Email: hello@luketobin.com
For formal privacy rights requests, please email hello@luketobin.com.
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