Terms of Service

These Terms of Use ("Terms", "Terms of Use") are a legal agreement between you and SUCCEED GROUP LIMITED (Company Number: 09941558, registered in England and Wales) ("us", "we", "our", or "the Company"), trading as "luketobin.com" and "Luke Tobin" (our "Trading Names"), regarding your use of luketobin.com (the "Service").

Acceptance of Terms

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Services, Products and Pricing

Professional Advice Disclaimer

The information, materials and advice provided through our Service, including but not limited to courses, digital products, coaching sessions and consultancy services ("Professional Services") are for general informational purposes only. Whilst we strive to provide accurate and up-to-date information:

All content and advice is provided "as is" without warranty of any kind
We make no representations or warranties regarding the success, outcomes or results you may achieve
Individual results may vary and depend on various factors including but not limited to your effort, business conditions and capabilities
Any reliance you place on our information or Services is strictly at your own risk
We are not liable for any business decisions, actions or results that occur from using our Services

Digital Products and Course Materials

All digital products, course materials and content are protected by intellectual property rights
Purchase grants you a non-exclusive, non-transferable, personal licence to access and use the materials
You may not share, resell, distribute or create derivative works from our materials
Access to digital products and courses may be revoked if these terms are violated
We reserve the right to update, modify or discontinue any digital product or course at our discretion
Technical issues or maintenance may temporarily affect access to digital products

Pricing and Promotions

All prices are subject to change without notice
We regularly offer promotional pricing and special offers
Promotional prices are valid only for the specified time period
Previous pricing does not guarantee future pricing
Different payment plans or terms may be available for specific products or services
We are not obligated to price match or honour previous promotional prices
Promotional codes must be applied at time of purchase and cannot be retroactively applied
We reserve the right to refuse or cancel any promotional pricing if we determine it was applied in error or misused

Payment and Refund Policy

All sales are final and non-refundable unless explicitly advertised otherwise at the time of purchase
If refunds are offered for a specific promotion or product, the refund terms will be clearly stated at the time of purchase
We reserve the right to issue refunds at our sole discretion
Any exceptions to our no-refund policy must be agreed in writing
Chargebacks made in violation of our no-refund policy may result in termination of access to all services
Payment must be made in full at time of purchase unless a payment plan has been explicitly agreed
Failed payments on payment plans may result in immediate termination of access to products or services

Community and Membership Programs

Access and Membership

Access to our community and cohort programs ("Membership Programs") is granted on payment of either a one-time fee or recurring monthly subscription as specified at the time of purchase
Membership is personal and non-transferable
We reserve the right to refuse or revoke membership at our sole discretion
Members must be at least 18 years of age
Membership benefits and features may vary based on the tier or program selected

Community Guidelines and Conduct

Members agree to:

Maintain professional and respectful behaviour within all community spaces
Keep all community content, discussions and materials confidential
Not share access credentials or community materials with non-members
Not record, copy or distribute any community sessions without explicit permission
Comply with any additional community guidelines provided
Not promote competing services or solicit other members for business purposes without permission

Membership Termination

We reserve the right to terminate or suspend membership without refund for violation of community guidelines
Members may cancel their membership in accordance with the cancellation terms specified at purchase
No refunds will be issued for partial months or unused membership periods
Access to community resources will cease immediately upon membership termination
We reserve the right to modify or discontinue any membership benefits with reasonable notice

Community Content

All content shared within the community remains the intellectual property of its original creator
By sharing content in the community, members grant us a licence to use, store and share that content within the community
Members must not share confidential information about other members or their businesses
We are not responsible for the accuracy of information shared by community members
We do not endorse or verify claims made by community members

Monthly Subscription Terms

Monthly subscriptions will automatically renew unless cancelled
Subscription fees are charged at the beginning of each billing period
Price changes will be notified at least 30 days in advance
Failed payments may result in immediate suspension of access
Members are responsible for updating their payment information

Intellectual Property and Copyright Protection

Copyright Protection

The website luketobin.com and all its content are protected by copyright and intellectual property laws
All content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, course materials, video content, social media posts, marketing materials, and website design are the exclusive property of SUCCEED GROUP LIMITED
The compilation of all content on this website is the exclusive property of SUCCEED GROUP LIMITED and is protected by UK and international copyright laws
Our material may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used for commercial purposes without our explicit written consent

Prohibited Actions

You explicitly agree not to:

Copy, "scrape," or lift any content from our website or materials
Use our content for commercial gain without a licence
Create derivative works based on our content
Replicate our business model, courses, or training materials
Use our intellectual property in any way that competes with our business
Share, resell, or distribute any of our paid or free materials

Legal Enforcement

We actively monitor for copyright infringement and intellectual property theft
We will pursue legal action against individuals or organisations that infringe our copyright
Breaches of our intellectual property rights may result in:some text
- Legal proceedings
- Claims for damages
- Recovery of legal costs
- Immediate cessation of access to all our services
- Criminal prosecution where applicable

Newsletter and Marketing Communications

Email Communication Consent

When you subscribe to our newsletter:

You confirm that you are the owner of the provided email address
You acknowledge that we may send regular newsletters, promotional content and product updates
You understand that your data will be stored and processed in accordance with GDPR requirements
You recognise that we may use tracking technologies to monitor email engagement
You accept that we may personalise content based on your interactions with our emails

Your Rights Regarding Email Communications

You have the right to:

Unsubscribe from our communications at any time using the link provided in every email
Request a copy of your personal data that we hold
Request deletion of your data from our mailing lists
Update or modify your email preferences
Lodge a complaint with relevant data protection authorities

Data Protection and Privacy

Personal Data Collection and Processing

We collect and process your personal data in accordance with our Privacy Policy and applicable data protection laws, including:

The UK General Data Protection Regulation (UK GDPR)
The EU General Data Protection Regulation (EU GDPR)
The California Consumer Privacy Act (CCPA)
The California Privacy Rights Act (CPRA)
The Virginia Consumer Data Protection Act (VCDPA)
Other applicable state and international privacy laws

By using the Service, you consent to such processing and you warrant that all data provided by you is accurate.

International Data Transfers

Your personal data may be processed in countries outside your country of residence, including countries that may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including:

Standard Contractual Clauses (SCCs) approved by the European Commission
UK International Data Transfer Agreements (IDTAs)
Other legally approved transfer mechanisms

California Privacy Rights

For California residents, in addition to the rights outlined in the GDPR section, you have the following rights under the CCPA/CPRA:

The right to know what personal information is collected
The right to delete personal information
The right to opt-out of the sale of personal information
The right to non-discrimination for exercising your privacy rights
The right to limit the use and disclosure of sensitive personal information

Cookie Policy and Tracking Technologies

We use cookies and similar tracking technologies in accordance with applicable laws. This includes:

Obtaining consent where required by law (particularly in the EU/UK)
Providing clear opt-out mechanisms
Maintaining an up-to-date cookie policy
Respecting Do Not Track signals where applicable

Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce our agreements

Specific retention periods vary based on:

Type of data
Purpose of processing
Legal requirements
Business needs

Your Data Protection Rights

European Economic Area (EEA) and UK Residents

Under GDPR (both UK and EU), you have the following rights:

Right to access - Request copies of your personal data
Right to rectification - Request correction of inaccurate information
Right to erasure ("right to be forgotten") - Request deletion of personal data
Right to restrict processing - Limit how we use your personal data
Right to object to processing - Object to our processing of your personal data
Right to data portability - Request transfer of your data
Right to withdraw consent - Withdraw previously given consent
Right to complain to a supervisory authority - File a complaint with data protection regulators

US Residents

Depending on your state of residence, you may have additional rights under state privacy laws, including:

Right to know what personal information is collected and shared
Right to delete personal information
Right to correct inaccurate personal information
Right to opt-out of personal information sales
Right to limit use of sensitive personal information
Right to data portability
Right to non-discrimination for exercising these rights

Exercise of Rights

To exercise any of these rights:

Email us at hello@luketobin.com
Use our website contact form
Response time: Within 30 days
Identity verification may be required
No fee charged except for excessive requests

User Conduct and Prohibited Activities

You agree not to:

Use the Service in any way that violates any applicable laws or regulations
Impersonate any person or entity
Attempt to gain unauthorised access to any portion of the Service
Use any automated system, including "robots," "spiders" or "offline readers"
Transmit any viruses, malware or other malicious code
Interfere with or disrupt the Service or servers

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by SUCCEED GROUP LIMITED. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party websites or services.

Legal Provisions

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Force Majeure

We shall not be liable for any failure to perform our obligations where such failure is as a result of Acts of Nature, war, civil unrest or other events outside our reasonable control.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will not provide individual notice to you of changes to this Terms of Service, but when we make updates to this Terms of Service, we will update the date in this section.

Contact Us

If you have any questions about these Terms, please contact us at hello@luketobin.com.